Customer stories

Real teams winning AI search.

Four teams, four industries, one shared problem: nobody could see how AI platforms talked about their brand. Here's what changed once they could.

Northwind Cloud

B2B SaaS

+0 pts

visibility score gain across ChatGPT and Perplexity in 5 months

Northwind Cloud went from invisible in AI comparison answers to the most-cited vendor in its category, using Visibility Radar and the GEO Optimizer to close 212 citation gaps in five months.

Elena Marsh, VP MarketingRead the story

Fielder

Growth-stage SaaS

+0%

increase in tracked-prompt appearances across all platforms

Fielder's lean growth team used Opportunity Finder and the Answer Simulator to prioritize a backlog of 89 fixes and lift prompt appearances 52% without adding headcount.

Jonah Okonkwo, Head of GrowthRead the story

Larkspur Group

Marketing agency

client accounts run on one shared AI visibility workflow

Larkspur Group turned AI visibility from a one-off audit product into a recurring service across 14 client accounts, using Reports and Team & roles to run it at agency scale.

Priya Chandrasekaran, Director of SEORead the story

Meridian Health

Healthcare

of AI-cited health claims verified as accurate, up from an unmeasured baseline

Meridian Health used Brand Pulse and Knowledge Vault to catch AI answers misstating clinical information about its services, turning an unmeasured compliance risk into a monitored, correctable one.

Grace Whitfield, Director of DigitalRead the story

Across every account

The pattern repeats across industries.

Different products, different buyers, different compliance requirements: the same measure, fix, re-measure loop moves the score every time.

industries running the same AI visibility workflow: B2B SaaS, growth-stage SaaS, agency, and healthcare.

0+ pts

typical visibility-score gain teams see within two quarters of consistent scanning and fixes.

citation gaps identified and closed across the four programs featured on this page.

AI platforms scanned every week, for every account: ChatGPT, Gemini, Claude, Perplexity, Copilot, Grok.

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